Homeowner Care
At Grand Communities, we want to assist you during every step in your new home experience. From your initial purchase to your colour selections and through to your final closing date, we will be by your side. And it doesn’t end there. Through TARION, we offer you a series of warranties to give you piece of mind with your new home.
First Year Warranty Coverage
Your new home will be warrantied against all defects in workmanship and materials for a period of One Year commencing on your Closing Date. During this time, you will have two opportunities to request warranty service, the initial service during the first 30 days of occupancy and the second service within the last 30 days of your first year of occupancy.
Second Year Warranty Coverage
Your new home will be warrantied against the following defects in workmanship and materials for a period of Two Years from your Closing Date. Water penetration through basement or foundation walls and defects in workmanship that results in water penetration into the building envelope. Defects in workmanship or materials in the electrical, plumbing and heating delivery and distribution systems. Defects in workmanship or materials that result in the detachment, displacement and deterioration of the exterior cladding.
Seven Year Warranty Coverage
Your new home will be warranted against major structural defects from your Closing Date until the Seventh Anniversary of that date including: Failure of a structural load-bearing element of the home. Material defects that affect the structural load-bearing element of the home. Materials and workmanship that significantly and adversely affect the use of the building as a home. This includes damage due to soil movement, major cracks in the basement walls, collapse or serious distortion of joints or roof structure and chemical failure of materials.
For more detailed warranty information, please visit TARION.
